NCDC privides new toll-free number
By Abisola Adeyemo
The Nigeria Centre for Disease Control (NCDC) has announced a new shortcode – 6232 for reaching the NCDC.
Ths was made known through the Director-General, Chikwe Ihekweazu on Thursday.
In the statement, ihekweazu said the number was introduced as a means for the public to contact NCDC’s Connect Centre and access verified information on COVID-19 and other infectious diseases.
“The shortcode is a toll-free and easy-to-remember number, which means that all calls to NCDC through 6232 are free of charge”, he noted.
Ihekweazu recalled that in 2016, NCDC established its Connect Centre as a critical aspect of its event-based surveillance and risk communications strategy.
Over the years, this has been used for the response to infectious disease outbreaks such as Lassa fever, monkeypox, yellow fever, cerebrospinal meningitis, etc.”
The DG disclosed that between March and December 2020, the NCDC Connect Centre received over 580,000 COVID-19 related phone calls.
He added that the new shortcode will be used alongside the existing toll-free number – 0800 9700 0010 – which would gradually phase-out.
NCDC reminded Nigerians to always adhere to public health and safety measures including regular handwashing, maintaining physical distancing, and proper use of their facemask