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APM Terminals Harps On Port Stakeholders Collaboration To Improve Services

By Obiabin Onukwugha

Terminal Manager, APM Terminals Apapa, Steen Knudsen has called for continued collaboration across all stakeholders in the logistics value chain to improve port operations.

Knudsen made the call when a delegation of the Association of Nigerian Licensed Customs Agents (ANLCA) led by the National President, Nwokeji Emenike, visited the terminal, recently.

The Port Manager highlighted the achievements of the APM Terminals since it started operations three years ago.

He said: “The terminal has improved on its processes though automation, as importers and their agents can now book their containers for examination and carry out other transactions online from the comfort of their homes or offices without having to visit the terminal.

“Global trade needs efficient port operations and integrated solutions. We started a new and exciting journey in Apapa three years ago where we deployed a significant amount of new equipment. We have also improved our facilities and trained all employees across functions and levels. This journey is our transformation to international standards.

“It is important that we embrace the transformation and accept that it is a multi-year journey, which is closely linked to our values as a company and our primary objective to create value for the Nigerian economy. This transformation offers all of us exciting new challenges, which we can all learn and grow from,” he said.

He assured stakeholders of efficient service and timely delivery of their containers.

He also pointed out that the terminal made substantial investment in digital technology and cargo handling equipment to ensure prompt service delivery to its customers.

Knudsen further expressed optimism that cargo delivery to consignees would be faster with the deployment of more scanners to the port, Knudsen added that APM Terminals was in talks with the Nigeria Customs Service (NCS) to invest in more scanners.

He also charged truck drivers to comply with the rules of engagement of the eto electronic call-up system created by Nigerian Ports Authority (NPA).

“Truck drivers who by-pass the electronic truck appointment system create problems on the road and in the port, thereby hampering efficient cargo delivery,” he added.


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